One of the not-so-fun jobs as an IT Pro is handling the issue of employee turnover at client sites. It’s one of those facts of life. Whether the employee exit is friendly and planned or angst-ridden and a bombshell, there are a lot of things that have to be done. And, as with most things in life, having a checklist helps make sure nothing is missed.
As an outsourced IT provider you should have a standard operating procedure to help your client get through this process as quickly and easily as possible. Below is a sample “Employee Termination Checklist” you can use. The top half contains things the company personnel need to handle, and the bottom half are responsibilities that fall under the IT Department (probably you).
File name: Employee_Termination_Checklist.doc (28 KB)
Depending on the size of the client, there are things you may need to add or remove, but this document should be a good starting point. If there’s something that you feel is blatantly missing, please feel free to add it to the comments below.