SBS Backup failing with error referencing VSS and MSDE

This info comes courtesy of Andrew Delozey at Interprom

The Issue:
Nightly backup was repeatedly failing within one minute of starting.

The Error: 
Volume shadow copy creation: Attempt 1.
“MSDEWriter” has reported an error 0x800423f4. This is part of System State. The backup cannot continue.

Error returned while creating the volume shadow copy:800423f4
Aborting Backup.

The Details:
Initially when this was entered into Google SBS 2003 groups and general Google web searching there were many results returned referencing Simple Recovery Mode on SQL database installs.  After speaking with Microsoft Support they clarified that the problem was more specific to Volume Shadow Copy services needing a hotfix (891957)applied so that they are readable by the backup wizard in SBS 2003. 

The problem was actually how the SBS backup wizard was seeing VSS.  Oddly enough the backup would start if you just ran NT backup but failed when starting the backup with the SBS Backup wizard.

The Fix:
There is a hotfix for KB891957 that once installed requires a reboot.  SP1 was installed on this box but I’m not certain it’s a prereq. 

Once the hotfix was applied and the server rebooted we ran a test backup using the SBS Backup Wizard.  The backup started successfully which it had not done prior to the hotfix being installed.  That night the backup ran all the way through successfully, the problem was solved.

Thanks for the heads-up Andrew!

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SmallBusinessSpecialist.org

Microsoft Small Business Specialist logoEarlier this year a friend of mine, Allen Miller, hosted a roundtable meeting in Cincinnati and invited several Microsoft Small Business Specialists from the Cincinnati Networking Professionals’ Association (CiNPA) and Kentucky Small Business Server User Group (KYSBSUG) to attend.

The purpose of the meeting was to discuss the feasibility of creating a technical Q&A website for local small business owners, and to staff that website with local Microsoft Small Business Specialists.  Everyone agreed that this project could provide significant value to the community, and Allen went to work building the site.

So, today I’m happy to report the news is out and the new website is officially live: http://www.smallbusinessspecialist.org

Our resident SBSC staffers include:

The current forums are: Announcements, Technical, Business, and Reference Material.  Local newspapers and websites have picked up the story, and we expect the forums and members to grow as word spreads through the Ohio, Indiana and Kentucky area.  We’ll keep you updated!

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